Refund policy
At Crown Ispaghol, we strive to offer the highest quality products and customer service. However, we understand that sometimes things don’t go as planned. Whether it’s a change of heart, an issue with your order, or an item that didn't meet your expectations, we’re here to make the return and refund process as easy and stress-free as possible.
Returns
We want you to be 100% satisfied with your purchase, so if for any reason you’re not completely happy with your Whole Psyllium Husks, here’s what you can expect:
- Return Window: You have [7 days] from the date of receipt to return your unopened product in its original condition for a full refund or exchange.
- Condition of Items: To be eligible for a return, the product must be unopened and in its original, sealed packaging. We cannot accept returns on opened products for health and safety reasons.
- How to Return: Simply contact our customer service team at [03290395906] with your order details, and we’ll guide you through the return process.
Refunds
We understand that things don’t always work out, so we offer hassle-free refunds under the following terms:
- Full Refunds: If the product you purchased is defective or damaged in transit, we’ll offer a full refund or replacement at no extra cost.
- Processing Time: Once your return is approved, we’ll process your refund within [2 days]. Please note that the refund will be credited to your original payment method.
- Shipping Costs: If you are returning an item due to a defect or error on our part, we’ll cover the return shipping costs. For other returns, customers are responsible for return shipping fees.
Exchanges
Not the right fit? We’re happy to offer exchanges for items that are still unopened. Whether you chose the wrong size or simply changed your mind, let us know within [2 days], and we’ll make it right with an exchange or store credit.
Non-Refundable Items
For hygiene and safety reasons, we cannot accept returns or offer refunds for products that have been opened, used, or damaged after delivery.
How to Reach Us
If you have any questions or need assistance with a return or refund, don’t hesitate to reach out to us at [03290395906]. Our friendly customer service team is here to help, ensuring your experience with us is nothing short of amazing.